Revolution Mortgage – Lubbock Branch

Effective Date:

Jan 1st, 2025

Introduction

At Revolution Mortgage – Lubbock Branch ("Company," "we," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, and SMS messaging program.

By providing your information through our website, forms, or SMS opt-ins, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, mailing address, and financial details provided through loan applications.

SMS Information: Phone numbers and consent provided through opt-in checkboxes or form submissions.

Website Data: Information collected automatically, such as IP address, browser type, device type, and usage patterns.

Loan Application Data: Employment, income, and property information necessary for processing mortgage applications.

How We Use Your Information

Your information may be used for the following purposes:

1-To provide loan application updates, reminders, and customer service support.

2-To send SMS notifications about scheduling, loan status, and program updates.

3-To respond to your inquiries and provide requested services.

4-To improve our website, processes, and customer experience.

5-To comply with legal and regulatory requirements.

SMS Messaging Program

By opting in, you consent to receive SMS notifications from Revolution Mortgage – Lubbock Branch. These messages may include:

1-Loan status updates

2-Appointment reminders

3-Program or rate notifications

4-Customer service follow-ups

5-Message frequency may vary. Standard message and data rates may apply.

Data Sharing & Disclosure

We do not sell or rent your personal information. We may share your data only in the following situations:

1-With service providers that support our operations (e.g., loan processing systems, SMS platforms).

2-When required by law, regulation, or legal process.

3-To protect the rights, safety, or property of our clients, employees, or business.

Data Security

We take reasonable steps to protect your information using encryption, secure servers, and access controls. However, no method of transmission over the Internet or via SMS is completely secure, and we cannot guarantee absolute security.

Your Rights & Choices

Opt-Out of SMS: Reply “STOP” to any SMS to cancel.

Support: Reply “HELP” for assistance.

Access or Update Information: You may request access to or correction of your personal data by contacting us directly.

Withdraw Consent: You may withdraw your consent to data use by contacting us.

Children’s Privacy

Our services are intended for individuals 18 years or older. We do not knowingly collect personal information from anyone under the age of 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the new terms.

Contact Information

For questions regarding this Privacy Policy, contact us at:

Revolution Mortgage – Lubbock Branch
📧 Email: [email protected]
📞 Phone: (806) 243-0777

Website: https://lubbockreviews.revolutionmortgage.com/home-668422